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Privacy Policy

At Blueroom Recovery, we care about your privacy and the personal information we hold about you. This privacy policy explains how we collect, use and protect your data. Blueroom Recovery AB (559942-8442) (“we”, “us”, or “our”) is committed to protecting your personal integrity. We strive to safeguard your personal data in the best possible way and to comply with all applicable data protection laws and regulations.

This privacy policy is intended to inform you about how your personal data is processed by us.

Data Controller

Blueroom Recovery AB is the data controller for the processing of your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable legislation.

Personal Data We Process

When you contact Blueroom Recovery AB, you may provide us with certain information. We may process personal data such as your name, address, email address, and other relevant details.

Purpose and Legal Basis for Processing Your Data

Blueroom Recovery AB processes your personal data based on several legal grounds and for various purposes:

  1. Legal obligations: In some cases, we are legally required to process your personal data. For example, to comply with accounting obligations under the Swedish Bookkeeping Act (1999:1078).
  2. Legitimate interest: Some processing activities are based on our legitimate interest, such as cooperating with partners, managing contact information for clients, and maintaining customer service. Our legitimate interest is to manage the practical aspects of a business relationship.

In some cases, providing your personal data is necessary for entering into a contract with us. You are not obliged to provide this data, but if you choose not to, we may not be able to fulfil our agreement or meet our obligations to your company.

Who Has Access to Your Personal Data?

Your data will be processed by Blueroom Recovery AB. It may also be shared with third parties acting as data processors on our behalf—for example, IT and system providers. Both we and our suppliers process your data within the EU/EEA.

How We Protect Your Personal Data

We and our IT providers have taken several security measures to protect your personal data. This includes firewalls and antivirus programs to prevent unauthorized access to networks and systems. Our employees are trained to handle personal data in compliance with applicable laws and only certain staff members have access to systems where personal data is stored, requiring usernames and passwords.

Transfers to Third Countries

Transfers of personal data outside the EU/EEA require the prior written consent of the data controller and may only occur if the conditions set out in applicable data protection legislation are fulfilled.

How Long We Store Your Personal Data

We retain your personal data for as long as necessary to fulfil our obligations—such as providing services, invoicing, and managing complaints or issues. If you have given consent for your contact information to remain in our customer register, it will remain there until you request its removal.

Your Rights

In accordance with applicable data protection laws, you have the right to:

  • Access information about the personal data we process about you
  • Request correction of incorrect or incomplete data
  • In certain cases, request deletion or restriction of your personal data
  • Object to processing under certain conditions
  • Withdraw consent at any time (with effect from the time of withdrawal)
  • Request data portability, meaning you may receive your data in a structured, commonly used, and machine-readable format and transfer it to another data controller

You also have the right to object to the use of your personal data for direct marketing at any time.

If you have concerns about how we handle your personal data, you may lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or another competent supervisory authority.

Contact Us

If you wish to exercise your rights or have any questions regarding our processing of your personal data, please contact us at: 📧 info@blueroomrecovery.se